Receiving, Storage, & Online Inventory Management Services:
Valet Moving is proud to serve its clients with a new 10,000 SF climate-controlled warehouse since January 2022, where we store thousands of pieces of furniture awaiting their eventual install date in a clean, organized, alarmed facility, which our clients are welcome to visit any time with advance notice. We have several standard loading docks for incoming freight, which are always open Monday – Friday 9am-4pm, and a special “Design Bay” for our clients, which you may use to view/inspect pieces, meet vendors to view fabric, rugs, etc, or swing by to pick up pieces in personal or third party vehicles.
ALL incoming pieces are inspected for exterior/visible damage at receiving, measured, and photographed, and logged into our online inventory system. We provide one week of FREE storage on ALL incoming pieces after they are received, and then charge per day after that, based on the size of each piece. Additional detailed unboxing/crating, inspection, measuring, or assembly, performed in-house after receiving but prior to install, is also readily available upon request.
Each client receives an automatic summary email every evening at 6pm CST if we have received at least one piece for the client on that business day. Clients also have free 24/7 access to our online inventory portal, organized by job, where you can view photos, descriptions, notes, dimensions, and storage charges, from your phone or computer, any time.
Dock Pickup Services:
Many of our clients don’t need us to deliver/install absolutely everything, so if it makes more sense to pick things up at our dock in a personal vehicle or family member’s pickup truck, or by another company altogether, that is no problem at all. Whether you need to pick up sofas or sconces, we just charge a fee of $45 for every two (2) items picked up at our dock, no matter the size, no matter how many, plus any Storage charges. And we’re happy to help you load/secure the piece(s) in your car/SUV/truck/trailer to the best of our abilities of course!
Delivery & Install Services:
We can handle anything from single piece deliveries, to 300+ fully furnished design installs, on a daily basis, with crew sizes ranging from two (2) to six (6) movers typically. We generally work by the hour, with only a one (1) hour minimum for local deliveries less than twenty (20) miles roundtrip from our warehouse. We offer one hour delivery windows in the morning, and two hour delivery windows in the afternoon, with 15+ minutes notice provided via text message to the proper person prior to our crew’s arrival. We use neoprene floor runners to protect hardwoods/rugs while our polite and professional crews are inside the home/office, and provide full expert assembly service for all furniture and beds, make sure all rugs and furniture are centered (as applicable) with precision, and we leave no mess in the house or driveway. Our crewmembers pride themselves on being polite, uniformed, well-mannered service providers who act like guests in our clients’ homes. Most people tell us that we are not your “typical movers.” We do not employ cigarette smokers, no exceptions.
Small Jobs for Existing Clients:
While we have longstanding commitments to our interior design “trade” clients to perform their deliveries and installs in a timely manner, and thus prioritize those jobs/projects, sometimes we have jobs get delayed and rescheduled at the last minute, and thus we become available for minor moving/staging jobs outside of our normal scope of services. Some of our clients simply don’t want to use anyone else for anything, and we understand that and try to help out whenever we can. Availability for all such work is admittedly very limited and random. We are more than happy to refer clients to other moving/transportation companies for any work we are unable to perform.